Silkway Premier Club
- Every Dollar you spent earns 1 point. Every $1 = 1 Point . You can use your points to redeem merchandise or gift cards at Silkway. ( While quantities last)
- Membership discounts or coupons for special promotion offer on Silkway’s products
- Special Events – You will be invited to a special consumer travel show, ship inspection tour, seminars or webinars.
- First hand information on hot deals through eblast newsletter, facebook or instagram.
Terms & Conditions:-
How to enrol & earn points
- Every time when you purchase any travel-related products with Silkway Travel & Cruise Inc, you will be automatically enrolled and become a member of the Silkway Premier Club reward program
- Every dollar you spent will earn 1 point. ( Purchase amount before tax).
- There may be special products or items not counted toward this reward system and points may be adjusted accordingly, please check upon purchase.
- Points earned and balance will be showed in your purchase invoice.
- You could check your point balance from the purchase invoice or with any Silkway branch offices
- To become a member of Silkway Premier Club, you must be aged eighteen ( 18) years or older and a legal resident of Canada
- Your first and last name together with your contact phone number issued in our invoice will be used to identify your membership.
- You must ensure that you keep your personal information updated or notify us of any change by contacting any of our retail staff.
- By being a member of the Silkway Premier Club, you agree to be bound by these terms & conditions.
How to Redeem Your Rewards
- You may redeem merchandise or gift cards as per our Gift redemption list ( subject to change without prior notice).
- Please contact our frontline staff to fill in the redemption form and submit your request. It will usually take about 2 -3 weeks for the redemption process subject to item availability. The gift or merchandise will be ready to pick up at the branch office as per your request.
- Special terms and conditions may apply to reward items.
Expiration and Cancellation
- Being a member of Silkway Premier Club, you will have to keep your account active. Any account that has not collected any Premier Club points for 12 consecutive months shall be deemed inactive. All Club points in an inactive account will be expired without prior notice.
- For any cancellation or refund of the purchase, any points earned for the original purchase will be deducted from the member’s account balance. If no points are currently available, your account balance may become negative.
- Failure to meet or observe any of the above terms and conditions, or intentional misuse of this program, may result in membership termination with immediate effect at the sole discretion of Silkway Travel & Cruise Inc.
- In the event of membership termination due to misuse, no compensation will be offered for points earned.
- Silkway Travel & Cruise Inc reserves the right to cancel or substantially modify this program anytime. Please refer to www.silkway.com for updated terms and redemption list.
If there is any discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.